Refund by ezee go1

Dear Friends,

After a 22 day campaign and sending e mails to the customer care manager that shalini sent to me, I got refund of 17726 after deducting cashback yesterday. They apologise on phone and offered to return any difference of fair that we may have paid flying on 6th nov. I said its ok but this did not compensate for the humiliation that parents suffered on being denied boarding passes. Moreover, my dad was on post operative care period and was adviced that he should not suffer any stressful situation. The two days were immense stress to all of us and there were lost business oppurtunities.

we have found the address of consumer court in mumbai and my brother will file a case against ezeego1 seeking a compensation of Rs 4-5 lacs.

Ezeego1 must be penalised for the recklessness and callousness that they have shown for last one month.

thanks a lot to all of u

regards

ravi chandra

Forwarded Message [ Download File ]

From: "atul kumar"
Subject: RE: [noba-all] beaware of ezeego1.com
Date: Wed, 21 Nov 2007 21:01:42 +0530
To: "kashyap vivek"

Plain Text Attachment [ Scan and Save to Computer ]

Lot of people in our office faced same issue with this portal. Solution
is to contact cox & kings travel agency who then transfer you to
correct guy in this website. Apparently this site is the front of this
agency.

legal notices advice

Dear Dr. Ravi,

Sorry to hear about your unpleasant experience with Ezeego.com.
I would suggest that first you send Legal notices to the company if you have not done so as yet. Do not forget to issue the notices to all the Directors of Ezeego, the manager of the concerned Branch and anyother top official whom you think may be roped in this case. This will generate the desired heat and pressure. Incase you decide on filing the Consumer Complaint later on, join all these people as your opponents.
Regards,
Brajesh

ezeego customercare ids

Dear Ravi,
This is regarding your e-mail about Ezeego1. Sometime back I had also booked some tickets for my family during one of their promotion periods. Their service had left a lot to be desired and I had at that point of time created a lot of noise about the same. I had been contacted by e-mail by some of their customer service executives to resolve my issues. I am giving below all those e-mail IDs for your reference and use.
I hope this is of help to you.
Stanly Moras [stanly.moras@ezeego1.com]
Sunil Menon - Sr.Manager - Customer Service [sunil.menon@ezeego1.com]
Maya Nayak Assistant Manager-Customer Service [maya.nayak@ezeego1.com]
All the best to you.
Warm Regards,
Shalini

feedbacks

Both of you should post your reviews at mouthshut.com and other desi review boards.

This way, other people would be warned of this company and can save themselves from lots of headache.

-Saroj

link for reviews-mouthshut.com

list justGoing to consumer forum is fine....... however not it can be done all the time. What is more easy and maybe very useful is to share your feedback about your dealings with travel companies with websites like www.mouthshut. com or www.tripadvisor. com. For Ezeego1, go to http://www.mouthshu t.com/product- reviews/Ezeego1. com-925070764. html

Sanjay Verma
www.sanver.com

consumer support site for complaining against bad services and fraud

Ravi, immediately file a complaint at http://core.nic.in/

Give the details and attach scanned copy of relevant case.

My younger sis was legal manager there till last month...and I have seen them do the job in a very systematic and intimidating manner (empowered by Govt.of India)


Once u do that, u can take other routes for redressal....but filing a complaint at the earliest helps a lot later.

cheers

chand an