Ravi, immediately file a complaint at http://core.nic.in/
Give the details and attach scanned copy of relevant case.
My younger sis was legal manager there till last month...and I have seen them do the job in a very systematic and intimidating manner (empowered by Govt.of India)
Once u do that, u can take other routes for redressal....but filing a complaint at the earliest helps a lot later.
cheers
chand an
Showing posts with label bad service. Show all posts
Showing posts with label bad service. Show all posts
Monday, November 26, 2007
Friends feedback and comments on my experiences
Hi all,
To add to Ravi Chandra's post about Ezeego.co.in. ....one of my friends had a really bad experience with them, where they didnt book her ticket and the amount was credited to them anyway from her credit card. Their call centre would not answer any calls, neither did they answer any mails. Finally, after 3 days they took her call, and didnt bother to follow up. She subsequently booked her ticket again on another website and is now planning to lodge a case with the consumer forum. So please beware. The best part is that they are offering a 50% cash back on ICICI Bank credit cards so it is quite irresistable.
Regards,
Berry
To add to Ravi Chandra's post about Ezeego.co.in. ....one of my friends had a really bad experience with them, where they didnt book her ticket and the amount was credited to them anyway from her credit card. Their call centre would not answer any calls, neither did they answer any mails. Finally, after 3 days they took her call, and didnt bother to follow up. She subsequently booked her ticket again on another website and is now planning to lodge a case with the consumer forum. So please beware. The best part is that they are offering a 50% cash back on ICICI Bank credit cards so it is quite irresistable.
Regards,
Berry
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